Privacy Policy - Mana Bay Resort
At Mana Bay Resort, we are committed to protecting the privacy, confidentiality, and security of our guests’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data during reservations, stays, and interactions with our services.
1. Information We Collect
We may collect the following information when you make a reservation, check in, or use our facilities:
- Full name, contact number, email address
- Government-issued ID or passport details (as required by law)
- Payment and billing information
- Guest preferences and stay-related details
- CCTV footage in public areas for security purposes
2. Use of Personal Information
Your information is collected and used strictly for:
- .Reservation processing and guest registration
- Identity verification and security compliance
- Providing accommodation, services, and amenities
- Internal record-keeping and operational management
- Legal, regulatory, and safety requirements
Mana Bay Resort does not sell, trade, or misuse guest information for unauthorized commercial purposes.
3. Data Security & Storage
We take reasonable and appropriate measures to protect guest information against unauthorized access, loss, misuse, or disclosure. Personal data is accessed only by authorized personnel and stored securely in accordance with applicable laws and internal policies.
4. CCTV & Surveillance
For the safety of guests and staff, Mana Bay Resort operates 24/7 CCTV surveillance in public areas. Recorded footage is used solely for security, safety monitoring, and incident resolution and is handled with strict confidentiality.
5. Information Sharing
Guest information may be shared only:
- When required by law or government authorities
- With trusted service providers involved in operations (under confidentiality obligations)
- In emergency or security-related situations
No personal data is shared without a legitimate purpose.
6. Children’s Privacy
We are committed to protecting children’s privacy. Personal information of minors is collected only as necessary for accommodation purposes and under the responsibility of accompanying adults.
7. Guest Rights
Guests may request access, correction, or clarification regarding their personal information by contacting resort management, subject to legal and operational limitations.
8. Policy Updates
Mana Bay Resort reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on our official platforms and apply from the date of publication.
9. Contact
For questions or concerns regarding this Privacy Policy, guests may contact Mana Bay Resort management through official communication channels.